Integrated Approach Considering Security Processes, Architecture and Organization
With increasing transparency of security vulnerabilities and security processes, pressure on IT organizations is growing. For companies, this means they need to demonstrate greater security transparency. However, transparency across the entire security organization requires trust and collaboration between functionally organized departments, which can be difficult to achieve. A holistic insight into security processes makes it easier to identify problems and work together on solutions.
Despite advances in digitalization, end-to-end visibility and transparency cannot be achieved in a single step. Rather, they must occur gradually, as a result of prioritized efforts. We help our clients integrate end-to-end security transparency by incorporating it into digitalization projects from the very beginning.
TYPICAL CUSTOMER CHALLENGES
- Lack of overall process visibility, as 88% of executives focus only on metrics from their own functional unit
- Isolated or incomplete process documentation and missing responsibilities for most or all cross-functional processes
- Lack of process standardization for key processes, e.g., in IT security
- Nearly 50% of process initiatives fail due to lacking process-oriented culture and change management
OUR APPLIED SOLUTION APPROACH
- Establishing a process-oriented and customer-centric mindset
- Defining a governance framework encompassing strategy, processes, organization, and IT tools to strengthen SPM as a discipline
- Alignment with required security standards
- Defining a process landscape / process repository and assigning process ownership
- Enabling process owners in their new role
- Analyzing, documenting, measuring, and improving security processes
- Managing change, as a process-driven culture represents a massive transformation
CREATING CUSTOMER VALUE
- Transparency of security processes at an end-to-end level
- Customer centricity in process design and focus on added value
- Improved quality and consistency of process outputs, increased compliance in process execution, and higher performance in terms of resource consumption, cycle time, and right first time
- Promoting cross-departmental collaboration and openness for information sharing and continuous process improvement
EXEMPLARY SERVICES
- Security Process Management (SPM) maturity assessment and interviews for key end-to-end processes, e.g., vulnerability management
- SPM framework as a blueprint for implementing process management
- Process analysis, design, and improvement workshops including process modeling sessions
- User Readiness - Change management concept and training to implement process orientation and enable process owners